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Join Our Team! 

The Kelowna Chamber is a non-profit organization and a diverse, equal opportunity employer. We are the largest and most influential business organization in the BC Interior. With over 1000 members we strive to advocate on our community's behalf, provide continual high-level business support, education, and networking opportunities.  Greater together; the Kelowna Chamber is growing the people who power the Okanagan.

Current Employment Opportunities:

Administrative Assistant

Part Time: Monday-Friday: 21-28 hours/week

JOB SUMMARY: If you are a highly organized, detail-oriented, office administrator who enjoys bringing structure to an energetic business environment, this is the job for you. Under the direction of the Director of Operations, the Administrative Assistant’s daily activities are critical to providing the necessary day-to-day administrative support to both the Chamber team and our members. As the first point of contact for current and prospective members, as well as the public at large, the Administrative Assistant is responsible for maintaining the professional standards of the organization.

The role and responsibilities of this position include, but are not restricted to the following:

  • Prepare and issue invoicing for membership, sponsorship, events, and other AR as required.
  • Process financial transactions on a timely basis, ensuring compliance with Chamber policies.
  • Address any financial inquiries from members.
  • Administer pre-authorized payment plan, accounts, and bank registrations as necessary.
  • Assist in the preparation of monthly financial statements.
  • Assist in monitoring and maintaining office supply needs.
  • Assist in the coordination and maintenance of the Chamber’s physical office through communication with service contractors (e.g.: maintenance, IT, security, etc.)
  • Maintain CRM database by adding, removing, and invoicing members as needed.
  • Assist in preparation and delivery of membership renewal packages (receipt of payment, etc.).
  • Act as the first point of contact to respond to phone and general enquiry e-mail.
  • Coordinate the administrative aspects of the Chamber’s Board of Director meetings
  • Provide administrative assistance and support for Chamber programs and events.
  • Participate in staff meetings and provide input to help team succeed.
  • Other related duties as assigned.

Experience, Requirements, and Qualifications

  • Maintenance of a high standard in customer-service, communication, professionalism, organization, detail-orientation, and privacy/confidentiality practices a requirement.
  • Previous experience working in an administrative role a requirement.
  • Experience with various software (MS Office) and high comfort level working with CRMs (Customer Relationship Management system) required.
  • General knowledge of accounting and bookkeeping principles and practices an asset.
  • Previous experience/education working in a small but busy environment an asset.

Job Specifics

  • This role is Part Time: 3-4 days per week; 7 hrs. per day with the potential of full time if desired.
  • Due to the nature of this position, the role requires working from the Kelowna Chamber Office.
  • Some attendance at Chamber events outside of regular work hours may be required as needed.

Benefits of Joining Our Team

  • A flexible work environment that includes an evolved work from home policy.
  • Team building is continual but includes at least two staff celebration/outings each year that are organized at the Chamber’s expense to celebrate the team and its accomplishments.
  • You will be part of a provincial/national network where career growth is endless.
  • Regular training, coaching, and mentorship on industry best practices and personal skill development is entrenched in annual workplans.

Please submit your resume and cover letter to hr@kelownachamber.org

This position will remain open until filled by the most qualified applicant.  We thank all applicants for their electronic submissions; however, only those selected for an interview will be contacted.  

 

Events Coordinator

Full Time: Monday to Friday; 7hrs. per day

JOB SUMMARY: Under the direction of the Member Services Manager, the Events Coordinator’s daily activities are essential to driving member retention and attraction through the delivery of valued high-quality events, programs, and services. As one of the primary points of contact for our members, the role is responsible for addressing any questions members may have, coordinating Chamber programs and events, and maintaining the Chamber’s member database (CRM).

The role and responsibilities include, but are not restricted to, the following:

  • Coordinate Chamber events and programs ensuring workplans are developed and implemented.
  • Coordinate member events including new member receptions, ribbon cutting events, etc.
  • Assist the Member Services Manager with coordinating the Ambassador Program (volunteers).
  • Assist with keeping the Chamber’s member database (CRM) up to date by adding new members, overseeing cancelations, and keeping member contact information up to date.
  • Coordinate the on-boarding of new members in alignment with the Chamber’s membership retention plan including the prep and distribution of new member welcome bags.
  • Assist with preparation and delivery of membership annual renewal packages.
  • Collaborate with sales team to ensure fulfillment of event sponsor deliverables.
  • Work with cross-functional teams to further the strategic objectives of the Chamber.
  • Continually explore ways to be more efficient, effective, and creative.
  • Other related duties as assigned by the Member Services Manager

Experience, Requirements, and Qualifications:

  • Experience in planning and coordination of events required.
  • Maintenance of a high standard in customer-service, communication, professionalism, organization, detail-orientation, and privacy/confidentiality practices a requirement.
  • Experience with various software and high comfort level working with CRMs (Customer Relationship Management system) required.
  • Professional and effective written and oral communication skills required.
  • Excellent collaboration, teamwork, interpersonal and relationship building skills required.
  • Proficiency in Microsoft Office Suite required.
  • Higher level of creativity and innovation an asset.
  • Previous experience working in a small but busy team an asset.
  • Previous experience working in a chamber of board of trade an asset.
  • Formal education in administration or event planning/management is an asset.
  • Understand and exemplify the Chamber’s core values of Trust, Passion, Shared Ownership, Continual Improvement, and Positive Work Environment.

Job Specifics:

  • This role is currently Full Time: 5 days per week; 7 hours per day; 1 hour lunch break.
  • Attendance at Chamber events outside of regular work hours will be required and, in these circumstances, work time will be adjusted to avoid overtime.
  • Due to the nature of this position, the role primarily requires work to be done from the Kelowna Chamber Office as well as off-site in the community.
  • All technical equipment is provided enabling work to be conducted at the office or elsewhere if needed.

Benefits of joining the Chamber team:

  • Comprehensive extended health care benefit plan.
  • Opportunity to participate in joint RRSP program.
  • A flexible work environment that includes an evolved work from home policy.
  • Team building is continual but includes at least two staff celebration/outings each year that are organized at the Chamber’s expense to celebrate the team and its accomplishments.
  • Opportunity to be part of a provincial and national network where career and professional growth is endless.
  • Regular training, coaching, and mentorship on industry best practices and personal skill development is entrenched in annual workplans.

Please submit your resume and cover letter to hr@kelownachamber.org

This position will remain open until filled by the most qualified applicant.  We thank all applicants for their electronic submissions; however, only those selected for an interview will be contacted.  

 

Business Development Specialist

Full Time:         Monday to Friday

JOB SUMMARY: The Kelowna Chamber of Commerce is seeking a highly motivated Business Development Specialist who will bring their strong interpersonal skills to an energetic team that is focused on continuously creating value for our members and the communities we serve.  Under the direction of the Business Development Manager, the Business Development Specialist identifies and secures new members through sales prospecting, networking, and cold calling.

The role and responsibilities of this position include, but are not restricted to, the following:

  • Develop and implement a comprehensive sales approach which generates leads, establishes a new member pipeline, and ultimately results in new annual memberships in the Chamber.
  • Acquire new members through prospecting, cold calling, attendance at  events, and follow up on referrals in a consistent and planned fashion.
  • Educate prospects about membership benefits, opportunities and investment options helping them to choose the best membership level for their business and budget.
  • Maintain the Chamber’s CRM system and ensure all records are kept up to date.
  • Provide timely and accurate reporting on prospect development and sales activity.
  • Participate in Chamber events as a team member as well as for lead generation.
  • Other duties as assigned by the Business Development Manager or Executive Director.

Experience, Requirements, and Qualifications

  • Post-secondary education in business, particularly sales plus experience in B2B sales or, an equivalent combination of training and experience.
  • Proven results selling intangibles. 
  • Demonstrated organizational abilities including the ability to meet deadlines and objectives.
  • Superior knowledge of Microsoft Office Suite and CRM tools.
  • Proven multi-tasker in fast paced environment.
  • Ability to confidently speak in public and network.
  • Ability to influence and motivate others.
  • Creative entrepreneurial thinker.
  • Professional appearance and demeanor.
  • Access to a reliable vehicle with adequate business insurance and a clean driving record.
  • Ability to work outside of standard business hours

Benefits of Joining Our Team

  • Access to a comprehensive extended health care benefit plan.
  • Opportunity to participate in joint RRSP program.
  • A flexible work environment that includes an evolved work from home policy.
  • Team building is continual but includes at least two staff celebration/outings each year that are organized at the Chamber’s expense to celebrate the team and its accomplishments.
  • Be part of a provincial and national network where career and professional growth is endless.
  • Regular training, coaching, and mentorship on industry best practices and personal skill development is entrenched in annual workplans.

Please submit your resume and cover letter to hr@kelownachamber.org

This position will remain open until filled by the most qualified applicant.  We thank all applicants for their electronic submissions; however, only those selected for an interview will be contacted.  

 

OUR VISION

We are the indispensable business organization in Kelowna and area.

OUR MISSION

We exist to foster a positive business environment by providing members with leadership, advocacy, and services of value.

OUR VALUES

Trust

Passion

Shared Ownership

Continual Improvement

Organizational Excellence

Positive Work Environment